Where it landed: one blended, stale P&L became live line-of-sight by service line — with an owner on every number. Drag the divider.
Re-cut the chart of accounts and cost allocations so margin could be read by service line, client, and team — accurately.
A weekly scorecard, clear owners, and a meeting rhythm that surfaced problems early instead of at quarter close.
Pushed decisions to accountable owners with the guardrails to make them — freeing the founder to lead, not firefight.
Replaced the six-week reporting lag with dashboards leadership could act on the same day — the foundation for AI later.